Delivery

What are your delivery times?

We will send you an email when your order has been dispatched. Here is a rough guide for how long it should take for you to receive your order from this date

Courier delivery:

Most European Destinations
Approximately 1–3 working days
USA / Canada
Approximately 2–5 working days
Rest of the World
Approximately 2–7 working days (depending on location)

Please note that this is a guide only and should not be interpreted as a guarantee.

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Complete Shipping / Part-shipping?

If you select “Complete Shipping” your order will be sent out in one delivery once all items have come into stock.

If you select “Part Shipping” the available items will be sent immediately and the remaining items will follow in a second delivery once they have come into stock. The delivery charge displayed will cover both deliveries. You will be sent an email to notify you when each package has been dispatched. This will clearly state which products are contained within it and which products are still to be delivered. If you have ordered a bundle all the physical items in the bundle will be sent together.

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What are the delivery charges?

Each item is priced for delivery according to its weight and volume. An exact delivery charge for the chosen delivery options will be calculated for you on the order review page before you are asked for payment.

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Customs & Import Charges

All import and export costs are the responsibility of the customer. We have no control over the length of time your order will be held at customs for clearance and suggest that you contact them directly for further information. We mark all packages for overseas delivery with contents and order value marked accordingly.

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